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Privacy Policy

Last updated: March 2026

1. Information We Collect

TM Freight Group (“we”, “us”, “our”) collects information you provide directly when you:

  • Request a shipping quote
  • Track a shipment
  • Contact us via our website or email
  • Sign up for updates or newsletters

This may include your name, email address, phone number, shipping address, and shipment details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your shipping requests
  • Provide shipment tracking and status updates
  • Respond to your inquiries and customer support requests
  • Send relevant service updates and notifications
  • Improve our website and services
  • Comply with legal obligations

3. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. This service uses cookies to collect anonymous usage data such as pages visited, time on site, and referral sources. No personally identifiable information is collected through analytics.

You can control cookies through your browser settings or by using our cookie consent banner. Rejecting cookies will disable analytics tracking on your device.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Shipping partners and carriers necessary to fulfill your shipments
  • Customs authorities as required by law for international shipments
  • Service providers who assist in operating our website and business
  • Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using SSL/TLS technology.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Shipping records may be retained for up to 7 years as required by customs and tax regulations.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for cookie tracking

8. International Transfers

As an international freight forwarding company, your information may be transferred to and processed in countries outside of your residence, including the United States and Guyana, where our operations are based.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new “Last updated” date.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: