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Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using TM Freight Group's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

TM Freight Group provides international freight forwarding services including air freight, sea freight, and land transport primarily between Miami, Florida (USA) and Guyana. Our services include receiving, packing, and shipping goods on behalf of our customers.

3. Shipping Terms

  • All shipments are subject to customs regulations of the originating and destination countries.
  • Delivery times are estimates and may vary due to customs clearance, weather, or other factors beyond our control.
  • Customers are responsible for ensuring that all items shipped comply with applicable laws and regulations.
  • Prohibited and restricted items as defined by US export laws and Guyanese import regulations may not be shipped.

4. Pricing and Payment

  • Prices are based on weight, dimensions, and shipping method selected.
  • Quotes provided are estimates and final pricing may vary based on actual shipment details.
  • Payment is required before shipment unless otherwise agreed in writing.
  • Customs duties and taxes at the destination are the responsibility of the recipient.

5. Liability and Insurance

TM Freight Group's liability for loss or damage is limited to the declared value of the shipment or the applicable carrier's liability limit, whichever is less. We strongly recommend purchasing shipping insurance for valuable items.

We are not liable for delays, loss, or damage caused by acts of God, government actions, customs delays, or any circumstances beyond our reasonable control.

6. Claims

Claims for loss or damage must be filed in writing within 14 days of delivery (or expected delivery date in case of loss). Claims must include documentation of the shipment value and evidence of damage.

7. Prohibited Items

The following items may not be shipped through our services:

  • Hazardous materials and dangerous goods (unless properly declared)
  • Illegal substances and contraband
  • Firearms and ammunition (without proper licensing)
  • Perishable goods (unless using appropriate shipping methods)
  • Items prohibited by US export or Guyanese import regulations

8. Website Use

The content on this website is for informational purposes. While we strive to keep information accurate and up-to-date, we make no warranties about the completeness or accuracy of the information provided.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising from these terms shall be resolved in the courts of Miami-Dade County, Florida.

10. Contact

For questions about these terms, please contact us: